Contact Us

      Freephone: 0800 226 226

      Mortgage Express Head Office
      PO Box 9268, Newmarket,
      Auckland 1149.
      Phone: +64 (09) 522 6589
      Fax: +64 (09) 522 8610

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      Privacy statement and disclaimer

      Your Privacy

      Mortgage Express Limited will use and retain any personal information you provide to offer you with further information about our services. All information collected is considered commercially confidential and will be held securely. Your personal information will never be sold or passed onto third parties without your express permission.

      If you are an individual, the Privacy Act 1993 gives you the right to request access to, and correction of, your personal information. You can contact us if you would like to access, correct, and/or change the information held about you.

      1. About this Website

      The information provided and services described in this website are of a general nature and are not intended to be personalised financial advice to a retail client. The information provided in this website is not intended to be a substitute for professional advice. You may seek appropriate personalised financial advice from a qualified professional to suit your individual circumstances.

      2. No Warranties

      While every effort is made to ensure the information on this website is up-to-date and correct, Mortgage Express Limited makes no representations or warranties of any kind, express or implied, about the accuracy, reliability, completeness, suitability or availability of the website or the information about the products and services provided on the website. The information on this website is subject to change at any time. Mortgage Express Limited is under no obligation to update any information on this website or correct any errors in the information after it is published on the website. Any reference on this website to historical information and performance of a product or service may not necessarily be a good guide to future performance. You are solely responsible for any actions you take or do not take by relying on such information.

      3. No Liability

      To the full extent legally allowable the directors, contractors, business associates, consultants and staff of Mortgage Express Limited expressly disclaim all and any liability and responsibility to any person in respect of anything, and of the consequences of anything, done or omitted to be done by any such person in reliance, whether wholly or partially, upon the whole or any part of the contents of this website. The disclaimers and limitations of liability do not prejudice your rights under the Consumer Guarantees Act 1993, nor are they intended to exclude liability arising under statute.

      4. NZ Jurisdiction

      The information published on this website is governed by, and has been prepared to comply with, the New Zealand law. The information is only intended for persons within the New Zealand jurisdiction and is not intended for persons outside the New Zealand jurisdiction. Mortgage Express Limited does not accept responsibility for the compliance of this information with the laws of any other country. The laws of New Zealand shall govern your use of the website and by visiting this website you hereby agree to submit to the exclusive jurisdiction of the New Zealand courts.

      5. Virus protection

      Although Mortgage Express Limited regularly updates its virus protection software, it does not warrant that the server that makes the information and contents of this website available is free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the correct display and/or presentation of any material contained on this website.


      6. Linked Websites

      Through this website you may be able to link to other websites which are not under the control of Mortgage Express Limited. Mortgage Express Limited has no knowledge of or control over the nature, content, and availability of those websites. Mortgage Express Limited does not sponsor, recommend, or endorse anything contained on these linked websites. Mortgage Express Limited does not accept any liability of any description for any loss suffered by you by relying on anything contained or not contained on these linked websites.

      7. Website availability

      Every effort is made to keep the website up and running smoothly. However, Mortgage Express Limited takes no responsibility for, and will not be liable for, any loss you may suffer due to the website being temporarily unavailable either during its planned maintenance or due to technical or other issues beyond our control.

      8. Calculators

      Calculators provided on this web site are to be used as a guide and are intended to provide you with an indication or illustration only. The calculators do not take into account your individual financial situation, goals, or objectives. Use of the calculators does not constitute personalised financial advice to retail clients under the Financial Advisers Act 2008. Before you make any decisions based on the information obtained using these calculators you should seek professional advice. The output from the calculators is not an offer of finance from Mortgage Express Limited. All applications for finance are subject to the lending criteria of respective lenders, and applicable fees and charges. The information collected in this calculator may be passed between calculators and our online application form.

      9. Intellectual Property

      All materials on this website are protected by copyright and intellectual property laws and are the property of Mortgage Express Limited unless otherwise explicitly stated. The website may also contain a number of trademarks, logos and symbols which are either owned by Mortgage Express Limited or used with the approval of the symbol owner.  Nothing on the website should be construed as granting any licence to use any trade mark without the permission of the trade mark owner. Any material on this website that is identified as being subject to copyright of a third party, authorisation to use or reproduce such material must be obtained from that third party. Unless stated otherwise, you may access and download the materials located on this website only for personal, non-commercial use.

      10. Disclosure Statement

      A disclosure statement relating to the advisers associated with this website are available on request and free of charge.

      Consumer Protection

      Mortgage Express Limited provides best practice protection for customers when selecting financial products. Mortgage Express Limited and our Mortgage and Insurance Advisers belong to an approved Disputes Resolution Scheme.

      For more information on any of the above please contact us directly.