Contact Us

      Freephone: 0800 226 226

      Mortgage Express Head Office
      PO Box 9268, Newmarket,
      Auckland 1149.
      Phone: +64 (09) 522 6589
      Fax: +64 (09) 522 8610

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      Terms and Conditions


      This website is owned and maintained by Mortgage Express Limited. Please read these website
      terms and conditions carefully before continuing to use or browse this web site. By accessing and
      using this website you are deemed to have accepted these website terms and conditions and
      agreed to be bound by them. Mortgage Express Limited reserves the right to change or modify the
      website terms and conditions at any time, without giving you prior notice. Any change will take
      effect once posted on this website.

      You must not use this website for any unlawful purpose.

      1. About this Website
      The information provided on this website is not a regulated financial advice to a retail client. It is not intended as a substitute for professional advice. You may seek appropriate financial advice from a qualified professional to suit your individual circumstances.


      2. Disclosure of important information

      The Find Adviser page of the website contains links to important information about each financial advice provider trading under Mortgage Express brand. We strongly recommend you read this information before choosing your financial adviser.


      3. No Warranties
      While every effort is made to ensure the information on this website is up-to-date and correct,
      Mortgage Express Limited makes no representations or warranties of any kind, express or implied,
      about the accuracy, reliability, completeness, suitability or availability of the website or the
      information about the products and services provided on the website. The information on this
      website is subject to change at any time and may, at times, be out of date, inaccurate and/or
      incomplete. Mortgage Express Limited is under no obligation, and accepts no responsibility, to
      update any information on this website or correct any errors in the information after it is
      published on the website nor does Mortgage Express Limited accept any liability for any failure to
      do so. Any reference on this website to historical information and performance of a product or
      service may not necessarily be a good guide to future performance. You are solely responsible for
      any actions you take or do not take by relying on such information.

      4. No Liability
      To the full extent legally allowable the directors, contractors, business associates, consultants and
      staff of Mortgage Express Limited expressly disclaim all and any liability and responsibility to any
      person in respect of anything, and of the consequences of anything, done or omitted to be done
      by any such person in reliance, whether wholly or partially, upon the whole or any part of the
      contents of this website. The disclaimers and limitations of liability do not prejudice your rights
      under the Consumer Guarantees Act 1993, nor are they intended to exclude liability arising under

      4. NZ Jurisdiction
      The information published on this website is governed by, and has been prepared to comply with,
      the New Zealand law. The information is only intended for persons within the New Zealand
      jurisdiction and is not intended for persons outside the New Zealand jurisdiction. Mortgage
      Express Limited does not accept responsibility for the compliance of this information with the laws
      of any other country. The laws of New Zealand shall govern your use of this website and by visiting
      this website you agree to submit to the exclusive jurisdiction of the New Zealand courts.
      To the fullest extent permitted by law, Mortgage Express Limited will not be liable for any failure
      of this website to comply with the laws of any other country.

      6. Virus protection
      Although Mortgage Express Limited regularly updates its virus protection software, it does not
      warrant that the server that makes the information and contents of this website available is free
      of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient
      procedures and virus checks (including anti-virus and other security checks) to satisfy your
      particular requirements for the correct display and/or presentation of any material contained on
      this website.

      7. Linked Websites
      Through this website you may be able to link to other websites which are neither under the
      control of, nor monitored by, Mortgage Express Limited, and it has no knowledge of or control
      over the nature, content, and availability of those websites. Responsibility for the content and
      privacy practices of these linked websites rests solely with the owners of those websites, not
      Mortgage Express Limited.
      Mortgage Express Limited does not in any way, sponsor, recommend, or endorse anything
      contained on these linked websites. Mortgage Express Limited does not accept any liability of any
      description for any loss suffered by you by relying on anything contained or not contained on
      these linked websites.


      8. Website availability
      Every effort is made to keep the website up and running smoothly. However, Mortgage Express
      Limited takes no responsibility for, and will not be liable for, any loss you may suffer due to the
      website being temporarily unavailable either during its planned maintenance or due to technical
      or other issues beyond our control.

      9. Calculators
      Calculators provided on this web site are to be used as a guide and are intended to provide you
      with an indication or illustration only. The calculators do not take into account your individual
      financial situation, goals, or objectives. Use of the calculators does not constitute regulated 
      financial advice to retail clients. Before you make any decisions based on the information obtained
      using these calculators you should seek professional advice. The output from the calculators is not
      an offer of finance from Mortgage Express Limited. All applications for finance are subject to the
      lending criteria of respective lenders, and applicable fees and charges. The information collected
      in this calculator may be passed between calculators and our online application form.

      10. Intellectual Property
      All materials on this website are protected by copyright and intellectual property laws and are the
      property of Mortgage Express Limited unless otherwise explicitly stated. The website may also
      contain a number of trademarks, logos and symbols which are either owned by Mortgage Express
      Limited or used with the approval of the symbol owner. Nothing on the website should be
      construed as granting any licence to use any trade mark without the permission of the trade mark
      owner. Any material on this website that is identified as being subject to copyright of a third party,
      authorisation to use or reproduce such material must be obtained from that third party. Unless
      stated otherwise, you may access and download the materials located on this website only for
      personal, non-commercial use.

      11. Cookies
      By using or accessing this website, you are giving consent to Mortgage Express Limited for using
      cookies to collect data about each visit to this website. Cookies are text-only pieces of
      information that a website transfers to an individual’s hard drive or other website-browsing
      equipment for record-keeping purposes. Cookies allow the website to remember important
      information that will make your use of the site more convenient. A cookie will typically contain the
      name of the domain from which the cookie has come, dates and times of visits, pages accessed,
      documents opened, and links clicked, and a randomly generated unique number or other value.
      Like most websites, we use cookies for a variety of purposes to improve your online experience,
      for analytics and for marketing.
      Session cookies are temporary cookies that remain in the cookie file of your browser until you
      leave the website.
      Persistent cookies remain in the cookie file of your browser for much longer (though how long will
      depend on the lifetime of the specific cookie). When we use session cookies to track the total
      number of visitors to our website, this is done on an anonymous aggregate basis (as cookies do
      not in themselves carry any personal data). We may also employ cookies so that we remember
      your computer when it is used to return to the website to help customize your experience of
      website use. We may associate personal information with a cookie file in those instances. Use the
      options in your web browser if you do not wish to receive a cookie or if you wish to set your
      browser to notify you when you receive a cookie. You can easily delete any cookies that have been
      installed in the cookie folder of your browser.